Personal Care
Assistance with bathing, dressing, grooming, toileting, and safe transfers to preserve dignity and independence.
Book Personal Care
Canadian-Owned & Community-Rooted
Just Like Family Home Care Guelph — Fast, Trusted, Canadian Home Care
Same-day and scheduled home care that keeps seniors safe, comfortable, and independent in Guelph and surrounding neighbourhoods. We work alongside Guelph General Hospital's GGH@Home program for smooth hospital-to-home transitions.
Same-day urgent care when families need help now
Personalized care plans focused on independence and dignity
Canadian-owned, community-rooted team serving Guelph and nearby areas
Request Same-Day Home Care
Hospital Partnership
Hospital-to-Home Care with GGH@Home
Just Like Family Home Care Guelph works alongside Guelph General Hospital's GGH@Home program and community care providers to make the transition from hospital to home smooth, safe, and stress-free.
About the GGH@Home Program
GGH@Home is a program launched by Guelph General Hospital in partnership with Bayshore Integrated Care Solutions (BICS) to provide in-home care for patients with complex health needs after discharge. The program ensures a smooth transition from hospital to home and helps free up acute hospital beds for those who need them most.
✓
Care plans created with BICS, hospital team & family before discharge
✓
First home visit scheduled before the patient leaves the hospital
✓
Follow-up care continues for up to 16 weeks by BICS staff
✓
Works alongside OntarioHealth@Home services
✓
Funded by the Ontario government — no cost to patients
Partnered with GGH@Home
We coordinate with GGH@Home discharge planners, Bayshore Integrated Care Solutions (BICS), and community care providers to ensure seamless transitions. Every client receives a personalized care plan before leaving the hospital.
Did you know? GGH@Home helps up to 174 patients annually, reducing unnecessary hospital waits by arranging home care services before discharge.
Free with Transportation
Book Your Free Aging-in-Place Home Safety Assessment
A non-medical, observational home safety review performed by a trained JLF-Guelph caregiver. We work alongside Guelph General Hospital's GGH@Home program and community care providers to make the transition from hospital to home smooth, safe, and stress-free. We look for fall risks, mobility challenges, lighting issues, bathroom hazards, medication setup concerns, and daily-living safety gaps — giving families clear guidance on how to make the home safer. FREE with any confirmed transportation booking.
- Fall-risk and mobility challenge identification
- Bathroom hazard and lighting safety review
- Medication setup and daily-living safety gaps
- Written summary with clear safety guidance
- FREE with any confirmed transportation booking
- No pressure, no obligation to book ongoing care
Appointments subject to availability. 24-hour notice required for cancellations.
Terms & Conditions
Short notice for flyers: Non-medical safety review. Recommendations are advisory only; implementation is client responsibility. JLF-Guelph is not liable for injuries or third-party work. Appointment required; 24-hour cancellation notice requested.
The Aging-in-Place Home Safety Assessment is a non-medical, observational review of the client's home environment performed by a trained Just Like Family Guelph caregiver. The assessment identifies potential safety risks and provides general safety suggestions for fall prevention, mobility, lighting, bathroom hazards, medication setup, and daily-living safety gaps. The assessment does not include medical diagnosis, clinical care, structural engineering, or installation of equipment. Transportation services are provided by trained, screened caregivers, but do not replace emergency medical transport.
Families remain responsible for implementing any recommended safety changes, purchases, or repairs. Just Like Family Guelph does not perform repairs, installations, or structural modifications. All final decisions regarding senior care, mobility, and home adjustments remain with the client and their family. Recommendations are suggestions only and do not guarantee prevention of falls, injuries, or medical events.
The Free Aging-in-Place Home Safety Assessment is available only with a confirmed transportation booking. The offer applies to seniors living within Guelph, Wellington, Fergus, and surrounding areas. Assessment availability may vary based on caregiver scheduling and geographic coverage. A confirmed booking is required. JLF-Guelph reserves the right to reschedule or decline assessments for safety, staffing, or access reasons.
Assessments are conducted only with the client's or authorized family representative's consent. No photos, recordings, or personal data are collected without explicit permission. All information shared is kept strictly confidential and handled in accordance with applicable privacy laws. Information collected during the assessment may be used to prepare a written summary or care plan for the client and family.
Just Like Family Guelph is not liable for any injuries, accidents, or incidents occurring before or after the assessment. Safety recommendations do not guarantee prevention of falls, injuries, or medical events. JLF-Guelph, its employees, contractors, and agents are not liable for any losses, damages, or costs arising from the assessment, the client's decision to accept or decline recommendations, or from third-party services or products. In the event of an emergency or suspected medical issue, assessors will recommend contacting 911 or the client's healthcare provider.
Caregivers provide assistance to and from the vehicle, but families must disclose mobility challenges in advance. Clients must be able to transfer safely with caregiver support; unsafe transfers may require rescheduling. Transportation services are provided on a best-effort basis, subject to weather, road conditions, and caregiver availability. Medical emergencies must be handled by 911 or licensed medical transport. JLF-Guelph is not responsible for delays or costs associated with third-party transportation providers.
The initial Aging-in-Place Home Safety Assessment is FREE when booked with a confirmed transportation service, and includes a written summary of findings. Any follow-up services (e.g., ongoing home care, homemaking, additional transportation, equipment installation) are separately priced and require a signed service agreement.
Clients must provide at least 24 hours' notice to cancel or reschedule an assessment or transportation service. JLF-Guelph reserves the right to charge a cancellation or no-show fee if notice is not provided.
By booking an assessment or transportation service, clients consent to be contacted by phone, email, or SMS for appointment confirmations, follow-up, and service offers. Standard messaging rates may apply.
JLF-Guelph may update these terms from time to time. The version posted on the website or provided at booking will govern the assessment and transportation services.
Clients may raise concerns or complaints by contacting JLF-Guelph. We will investigate and respond in a timely manner.
These terms cover both the Free Aging-in-Place Home Safety Assessment and Senior Transportation Services offered by Just Like Family Home Care Guelph. By booking either service, clients acknowledge they have read, understood, and agree to these terms. For questions, contact us at (519) 265-8800 or guelph@justlikefamily.ca.
These terms are governed by the laws of the Province of Ontario and applicable Canadian federal law.
Our Services
Our Home Care Services in Guelph
We provide a full range of in-home supports tailored to each family. Every service includes a personalized care plan, consistent caregiver assignment, and clear communication with family members.
Respite Care
Short-term relief for family caregivers — flexible hours, overnight stays, and scheduled breaks.
Arrange RespiteSame Day Home Care
Rapid response for urgent needs, falls, or sudden changes in condition. We prioritize same-day placement and fast onboarding.
Request Same Day CarePost Hospital Recovery
We work alongside Guelph General Hospital's GGH@Home program and community care providers for smooth, safe hospital-to-home transitions. Medication reminders, wound care coordination, mobility support, fall-prevention, and meal prep to reduce readmission risk.
Post Hospital SupportCompanionship and Social Support
Friendly visits, conversation, outings, and cognitive engagement to reduce isolation and improve quality of life.
Schedule Companion VisitDementia and Memory Support
Person-centered routines, safety planning, and caregiver training for families managing Alzheimer's and related conditions.
Learn About Dementia Care
Simple Process
How Just Like Family Home Care Works
Getting started with home care in Guelph is simple. From your first call to your first caregiver visit, we guide you every step of the way.
1
Call or Book Online
Call (519) 265-8800 anytime or book a same-week appointment online. We answer 24/7.
2
Free Assessment
We visit your home for a FREE Aging-in-Place Safety Assessment. No obligation, no pressure.
3
Match Your Caregiver
We match you with a caregiver based on needs, personality, and schedule. Same-day care available.
4
Care Begins
Your caregiver arrives on schedule. We stay in touch with regular check-ins and plan reviews.
New Service
Senior Transportation Services
Now offering safe, reliable rides for seniors across Guelph, Wellington, Fergus & surrounding areas! Our trained, screened caregivers provide door-to-door assistance with compassion and care.
Transportation Services Include:
Medical Appointments
Pharmacy Visits
Grocery Shopping
Religious Services
Community Activities
Family Visits
Special Offer
Book any transportation service and receive a FREE Aging-in-Place Home Safety Assessment — helping families ensure comfort, safety, and independence for their loved ones.
Who Benefits From Transportation Services?
A Home Safety Assessment helps families make sure their senior loved ones are safe, comfortable, and able to stay independent at home. Our trained caregivers look for fall risks, mobility challenges, lighting issues, bathroom hazards, medication setup concerns, and daily-living safety gaps — giving families clear guidance on how to make the home safer.
Adult Children
Caring for aging parents who need safe, reliable rides to appointments and errands.
Seniors Aging in Place
Seniors planning to stay independent at home who need occasional transportation support.
Family Caregivers
Caregivers wanting peace of mind knowing their loved one has safe, reliable transportation.
Local Coverage
Areas We Serve in Guelph & Beyond
Just Like Family Home Care Guelph provides in-home care, transportation, and safety assessments across Guelph, Wellington County, Fergus, and surrounding communities.
Guelph
Downtown, East End, South End, West End, Clairfields, Kortright Hills, Exhibition Park
Wellington County
Wellington, Aberfoyle, Puslinch, Morriston, Rockwood, Eden Mills
Fergus & Surrounding
Fergus, Elora, Belwood, Arthur, Drayton, Alma, Moorefield
Not sure if we cover your area?
We serve a 15 km radius from downtown Guelph. Call us and we will confirm coverage for your address.
Call (519) 265-8800
Why Choose Us
Why Families Choose Just Like Family Guelph
We designed our services to close the gaps local families tell us matter most: speed, reliability, respect, and a Canadian, community-first approach.
01
Same-Day Care as a Core Offering
Rapid intake and same-day caregiver placement for urgent needs. When your family needs help now, we deliver.
02
Canadian Owned and Local
Clear messaging across the site and local pages to capture trust signals. We're rooted in your community.
03
Personalized Care Plans
Documented care plans shared with families and caregivers; regular reviews to ensure evolving needs are met.
04
Caregiver Continuity
Primary caregiver assignment to build rapport and reduce turnover impact. Familiar faces, consistent quality.
05
24/7 Communication
Dedicated local phone line and escalation protocol for families and clinicians. We're always here when you need us.
Flexible Options
Insurance & Payment Options
We believe quality home care should be accessible. Just Like Family Home Care Guelph accepts multiple payment methods and works with various insurance providers.
Payment Methods Accepted
Private Pay
Credit card, debit, e-transfer, or cheque
Long-Term Care Insurance
We work with most major insurers
Veterans Affairs Canada
Eligible veterans may receive coverage
WSIB / Auto Insurance
For post-injury or accident recovery care
Note: We do not directly bill OHIP or Ontario Health at Home, but we can provide receipts for tax purposes and work alongside publicly funded services.
Pricing Transparency
We believe in honest, upfront pricing with no hidden fees. Every family receives a clear quote before care begins.
Hourly Home Care
from $28 / Hourly
Overnight Care
from $35 / Hourly
24-Hour Live-In Care
from $28 / Hourly
Senior Transportation
from $28 Per Trip / Hourly
Home Safety Assessment
FREE*
*Free with confirmed transportation booking. Standalone assessments available at low cost.
Call for a Personalized Quote
Trust & Reviews
Trust, Reviews, and How We Prove Reliability
Just Like Family Home Care Guelph holds a perfect 5.0-star rating on Google. Every interaction is designed to build confidence — from vetting to communication, we leave nothing to chance.
Canadian Owned
Locally operated with deep community roots and Canadian values at the core of everything we do.
Police-Checked Caregivers
Every caregiver undergoes thorough background checks, reference verification, and ongoing training.
Registered PSW Partners
We partner with certified Personal Support Workers who meet the highest professional standards.
24/7 Support Line
Our dedicated local phone line and escalation protocol means help is always just a call away.
Follow Us
Stay Connected on Facebook
Follow Just Like Family Home Care Guelph on Facebook for caregiving tips, community updates, heartwarming stories, and the latest news from our team.
Just Like Family Home Care Guelph
Live feed from our Facebook page
Why Follow Us on Facebook?
Our Facebook page is where we share the heart of our work — real stories, caregiving advice, and community connections that make Guelph feel like home.
- Caregiving tips and senior wellness articles
- Behind-the-scenes with our Guelph caregivers
- Community events and local partnerships
- Heartwarming client and family stories
- Job openings and team spotlights
We typically post 2–3 times per week. Join our growing community of families and caregivers in Guelph and surrounding areas.
Stronger Protection
Optional Add-Ons for Extra Peace of Mind
For families and clients who want additional legal protection and clarity, we offer these optional forms and agreements.
Waiver / Release Form
A brief signed waiver acknowledging the non-medical nature of the assessment and releasing JLF-Guelph from liability for implementation decisions.
Photo Consent Form
Separate consent for any photos or videos used for internal care planning or marketing purposes. Your privacy, your choice.
Service Agreement Template
For clients who accept follow-up paid services, includes clear scope of work, fees, cancellation terms, and liability clauses.
Interested in any of these add-ons? Contact us and we will provide the exact format you need.
Our Team
Meet Our Caregivers
Every Just Like Family caregiver is carefully selected, thoroughly vetted, and continuously trained. We hire only those we would trust with our own family members.
Police & Background Checks
Every caregiver undergoes a comprehensive police background check, reference verification, and credential validation before joining our team.
Registered PSW Partners
We partner with certified Personal Support Workers who meet the highest professional standards. Many hold additional certifications in dementia care and palliative support.
Ongoing Training
Caregivers receive regular training in fall prevention, safe transfers, medication reminders, dementia care, and emergency response protocols.
Compassion-First Hiring
We hire for heart first, then skill. Every caregiver is interviewed for empathy, patience, and a genuine desire to help seniors live with dignity.
Caregiver Continuity
We assign a primary caregiver to build rapport and trust. Familiar faces mean better care, less stress, and stronger relationships.
24/7 Supervision
Our care coordinators monitor every case around the clock. Families receive regular updates, and urgent issues are escalated immediately.
Interested in joining our team? We are always looking for compassionate caregivers in Guelph and surrounding areas.
Apply to Become a Caregiver
Our Community
Moments of Care & Connection
Real moments from our caregivers and the families we serve across Guelph, Wellington, and Fergus.
Family is at the heart of everything we doCompassionate care that feels like family
Personalized care in the comfort of homeHelping seniors stay safe, comfortable, and independent
Companionship that brightens every dayReducing isolation through genuine human connection
Smooth recovery after hospital dischargeMedication reminders, mobility support, and peace of mind
Specialized dementia and memory supportPerson-centered routines that honor dignity and familiarity
Trusted caregivers across GuelphBuilding lasting relationships with every family we serve
Swipe or use arrow keys to browse photos
Common Questions
Frequently Asked Questions
Have a question? We have answers. If you do not see yours here, ask our AI Care Assistant below or call us directly.
For same-day care, we prioritize rapid intake and can often place a caregiver within hours. For scheduled care, we typically start within 24–48 hours. Our 24/7 phone line means you can call (519) 265-8800 anytime — day or night, including holidays.
Yes. Every caregiver is thoroughly vetted with police background checks, reference verification, and credential validation. We partner with registered PSWs who meet the highest professional standards. All caregivers are covered under our agency insurance.
Yes, we prioritize caregiver continuity. We assign a primary caregiver to build rapport and provide consistent, familiar care. This reduces stress for both clients and families. If your primary caregiver is unavailable, we ensure a qualified backup who is briefed on your care plan.
Pricing varies based on the type of care, hours needed, and specific requirements. We offer competitive hourly rates for personal care, overnight care, and 24-hour live-in care. Senior transportation is priced per trip or hourly. We provide clear, upfront quotes with no hidden fees. Call (519) 265-8800 for a personalized quote.
We accept private pay (credit card, debit, e-transfer, cheque), long-term care insurance, Veterans Affairs Canada benefits, and WSIB / auto insurance claims. We do not directly bill OHIP or Ontario Health at Home, but we can provide receipts for tax purposes and work alongside publicly funded services.
We serve Guelph, Wellington County, Fergus, Elora, and surrounding areas within a 15 km radius of downtown Guelph. This includes neighbourhoods like Clairfields, Kortright Hills, Exhibition Park, Aberfoyle, Puslinch, Morriston, Rockwood, Belwood, Arthur, and more. Not sure if we cover your area? Call us at (519) 265-8800.
Our FREE Aging-in-Place Home Safety Assessment is a non-medical, observational review of your home environment. A trained caregiver identifies fall risks, mobility challenges, lighting issues, bathroom hazards, medication setup concerns, and daily-living safety gaps — and provides a written summary with clear guidance. It is FREE with any confirmed transportation booking.
Yes. We work alongside Guelph General Hospital's GGH@Home program and Bayshore Integrated Care Solutions (BICS) to provide smooth hospital-to-home transitions. We coordinate with discharge planners to create personalized care plans, ensuring every client returns home safely, comfortably, and confidently.
Absolutely. We encourage families to meet their matched caregiver before the first scheduled visit. This introduction helps build comfort and trust. We also share the caregiver's profile, experience, and qualifications in advance.
Our caregivers are trained in emergency response protocols. In a medical emergency, they will call 911 immediately and then notify the family. For non-emergency concerns, our 24/7 care coordination team is available to escalate and resolve issues. Every care plan includes emergency contact information and protocols.
Still have questions? Our AI Care Assistant is ready to help.
Ask Our AI Assistant
Ask Our AI Assistant
Have Questions? Ask Our Care Assistant
Get instant answers about our home care services in Guelph. Click a question below or type your own.
JOY
POWERED BY ZINSI AI
Online
Suggested questions:
Join Our Team
Become a Caregiver with Just Like Family Guelph
We are always looking for compassionate, reliable caregivers to join our Guelph team. Whether you are a registered PSW, experienced caregiver, or looking to start a rewarding career in home care, we would love to hear from you.
- Competitive pay and flexible scheduling
- Ongoing training and professional development
- Supportive, family-oriented work environment
- Opportunity to make a real difference in your community
- Local placements — work close to home in Guelph and surrounding areas
Why Caregivers Love Working With Us
At Just Like Family, we treat our caregivers like family. You will receive the support, respect, and resources you need to provide exceptional care while building a fulfilling career.
"Working with Just Like Family has been the most rewarding experience of my career. The team truly cares about both clients and caregivers."
— Current JLF-Guelph Caregiver
Get In Touch
Email
guelph@justlikefamily.ca
We Are Here to Help 24/7
Whether you need same-day care, want to book a low-cost home assessment, or have questions about our services, our Guelph team is ready to assist you.